Interested in learning more about Orca?

Thank you!

Your submission has been received
Please submit business email.
Personal email domains are restricted.
Unlock the power of ORCA and step into the future today!

Authorized Sub-processors

Introduction

To facilitate the delivery of our services, SerVC may employ data processors who have access to certain customer data, referred to as "Subprocessors." This page provides essential details about the identity, location, and role of each Subprocessor. SerVC currently relies on third-party Subprocessors to deliver infrastructure services, as well as to assist with customer support and email notifications. Before engaging any third-party Subprocessor, SerVC conducts thorough evaluations of their privacy, security, and confidentiality practices and enters into agreements that enforce applicable obligations.

Infrastructure Subprocessors

SerVC may utilize the following Subprocessors to host customer data or provide other infrastructure essential for the delivery of our services:

Infrastructure sub-processors:
Purpose
Data location
Amazon Web Services
Hosting & Infrastructure, user authentication
Frankfurt
Amazon Web Services
Fund management system database
Frankfurt
Cloudflare, Inc.
Content delivery network & WAF
Frankfurt
Mongo DB
Investor Portal database
Frankfurt
Hetzner
Development purposes
Helsinki, Finland
Other sub-processors:
Purpose
Data location
Twilio, Inc.
Segment: Cloud-based CDP tool
US
Sendgrid
Segment: Cloud-based CDP tool
US
BOX
File storage
US

Updates

As our business grows and evolves, the Sub-processors we engage may also change. We will endeavor to provide the owner of Customer's account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.